Learner Guide-AMPR105 Provide service to customers Course Core units BSBHRM613 Contribute to

Core units BSBHRM613 Contribute to the development of learning and development strategies BSBLDR811 Lead strategic transformation TAELED803 Implement improved learning practice Elective units BSBCRT611 Apply critical thinking for complex problem solving BSBINS603 Initiate and lead applied research BSBLDR601 Lead and manage organisational change BSBOPS601 Develop and implement business plans BSBSTR801 Lead innovative thinking and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIICOM201E Communicate in the workplace RIIERR203E Escape from hazardous situations unaided RIIERR205D Apply initial response first aid RIIGOV201E Comply with site work processes/procedures RIIMCU217 Apply spontaneous combustion management measures RIIMCU208E Conduct basic strata control operations RIIMCU214E Conduct ventilation operations RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIERR201E Conduct fire team operations RIIERR204E Provide aided rescue to endangered personnel * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR203 Work effectively with others SITHIND002 Source and use information on the hospitality industry SITHIND003 Use hospitality skills effectively SITXCCS011 Interact with customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC003 Prepare and present sandwiches Group B SITHCCC006 Prepare appetisers and salads Group B SITHFAB002 Provide responsible service of alcohol Group B SITXFSA002 Participate in safe food handling practices Group B SITXINV002 Maintain the quality of perishable items Group B Additional Electives HLTAID003 Provide first aid Group B SITHKOP001 Clean kitchen premises and equipment Group B BSBSUS201 Participate in environmentally sustainable work practices Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

You have complete flexibility - without any ongoing per-student cost

Learner Guide-AMPR105 Provide service to customers Course Core units BSBHRM613 Contribute toOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce