Learner Guide-VU22588 Read and write short basic messages and forms UET Core units FNSINC411 Conduct work

Core units FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units FNSCRD401 Assess credit applications FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC412 Apply and maintain knowledge of financial products and services FNSORG501 Develop and manage a budget FNSORG506 Prepare financial forecasts and projections FNSRSK511 Undertake risk identification FNSRSK512 Assess risks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETU006 Diagnose complex faults in air conditioning and HVAC systems AURETR020 Diagnose and repair network electronic control systems AURETA006 Analyse and evaluate electrical and electronic faults in air conditioning and HVAC systems AURETH008 Diagnose and repair HVAC and rechargeable energy storage cooling systems in battery electric vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

PowerPoint presentationThe PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-VU22588 Read and write short basic messages and forms UET Core units FNSINC411 Conduct workOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce