Learning and Assessment Kit-AURVTA001 Prepare vehicles for customer use PMB Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDES403 Develop and extend design skills and practice CUAACD501 Refine drawing and other visual representation tools CUAGRD501 Research visual communication history and theory CUAGRD502 Produce graphic designs for 2-D and 3-D applications CUAGRD503 Produce typographic design solutions CUAGRD504 Create and manipulate graphics CUAGRD505 Design and manipulate complex layouts CUAGRD506 Develop graphic design practice to meet industry needs CUAPPR503 Present a body of own creative work Elective Units BSBADV509 Create mass print media advertisements BSBADV510 Create mass electronic media advertisements BSBCMM401 Make a presentation BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

Core units BSBSUS501 Develop workplace policy and procedures for sustainability BSBXCM501 Lead communication in the workplace ICPSUP4160 Manage quality in a production environment ICPSUP4600 Manage a safe work environment Elective units CUAANM302 Create 3D digital animations CUAANM303 Create 3D digital models CUAANM401 Create advanced 3D digital models CUACMP311 Implement copyright arrangements ICPPRN471 Set up for complex coating ICPPRN472 Produce complex coated product BSBCUS501 Manage quality customer service BSBDES601 Manage design realisation BSBLDR403 Lead team effectiveness BSBMGT402 Implement operational plan BSBMGT403 Implement continuous improvement BSBMGT517 Manage operational plan BSBMGT516 Facilitate continuous improvement BSBMGT608 Manage innovation and continuous improvement BSBMKG401 Profile the market BSBMKG413 Promote products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS110 Follow emergency response procedures MSMWJ301 Operate a high pressure water jetting system MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit MEM09002B Interpret technical drawing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AURVTA001 Prepare vehicles for customer use PMB Core units MSMENV272 Participate inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to