Learner Guide-HLTADM003 Facilitate a coordinated approach to client care RII Units of competency SISOPLN001 Finalise

Units of competency SISOPLN001 Finalise operation of outdoor recreation activities SISOEQU001 Handle horses SISOPLN002 Plan outdoor activity sessions RGRPSH308 Provide first aid and emergency care for horses or other equines SISOFLD002 Minimise environmental impact SISOEQU003 Ride horses on tracked trail rides SISXCCS001 Provide quality service SISOPLN005 Interpret weather and environmental conditions for outdoor recreation activities SISOEQU010 Identify hazards

Units of competency AHCBUS514 Negotiate and monitor contracts BSBESB407 Manage finances for new business ventures AHCBUS511 Manage enterprise staff requirements AHCWHS502 Manage work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SISSSCO015 Prepare participants for sport competition SISSSCO003 Meet participant coaching needs SISSSCO005 Continuously improve coaching skills and knowledge SISSSCO013 Coach sport participants up to an advanced level * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-HLTADM003 Facilitate a coordinated approach to client care RII Units of competency SISOPLN001 FinaliseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce