Learning and Assessment Kit-HLTAMAT003 Provide postnatal health care for mothers and babies New Qualification-April 2024 aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements BSBLDR403 Lead team effectiveness CUAIND403 Communicate effectively with arts professionals Elective Units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

Units of competency AHCLSK307 Euthanase livestock AHCLSK331 Comply with industry animal welfare requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCBEK408 Provide bee pollination services BSBSMB406 Manage small business finances BSBSMB403 Market the small business AHCBEK405 Select and establish an apiary site * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-HLTAMAT003 Provide postnatal health care for mothers and babies New Qualification-April 2024 aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to