PowerPoint-CHCECE053 Respond to grievances and complaints about the service New Core units FNSINC411 Conduct work

Core units FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSFLT511 Assist customers to budget and manage own finances FNSORG501 Develop and manage a budget FNSFMK521 Analyse financial markets and information FNSRSK511 Undertake risk identification FNSRSK512 Assess risks FNSRSK611 Develop and implement risk mitigation plan FNSORG506 Prepare financial forecasts and projections * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCBEK408 Provide bee pollination services BSBSMB406 Manage small business finances BSBSMB403 Market the small business AHCBEK405 Select and establish an apiary site * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP210 Process and record information Elective units FWPCOT2238 Cut materials with a hand-held chainsaw MSTGN3009 Coordinate work of team or section HLTAID003 Provide first aid MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

pastries and breads Group C SITHPAT006 Produce desserts Group C SITXFSA002 Participate in safe food handling practices Group C SITHFAB002 Provide responsible service of alcohol Group C SITHIND002 Source and use information on the hospitality industry Group C SITXWHS001 Participate in safe work practices OTP SITXINV002 Maintain the quality of perishable items Additional electives SITHIND001 Use hygienic practices for hospitality service SITHKOP005 Coordinate cooking operations BSBRES401 Analyse and present research information BSBFIA401 Prepare financial reports SITHFAB005 Prepare and serve espresso coffee SITXHRM002 Roster staff HLTAID003 Provide first aid (Hospitality) * We can develop additional elective units that are not listed on request (Please contact us for further information)

PowerPoint-CHCECE053 Respond to grievances and complaints about the service New Core units FNSINC411 Conduct workOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered